Account Setup

In order to authenticate each parent/guardian with each child in a safe and secure way, you will be provided a secure PIN for each individual child, which will come in separate emails.

  • Parents will register themselves for the portal and then use the patient PIN provided to them to add each child to their account.
  • Each child will receive their own PIN which will be unique to that child so that access to one child’s account will not grant access to any others.
  • If you lose your PIN, please call the office.
  • These PINs are sent by email from no-reply@ptportal.com. Many of our families are finding that these messages get caught in their spam filters, so please make sure to check your spam folder if you cannot find the email.

If your child is over 18, your child will need to set up their own portal account. If they wish for a parent to have access to this account, they will need to request to add a parent as a proxy account.

Portal Help Topics

Portal Navigation

Once your portal account is activated, here is a good reference on finding your way around.

Medical Center Pediatrics

Bingham Farms

30400 Telegraph Rd, Suite 101
Bingham Farms, MI 48025-4371

Map & Directions

Phone
248-642-5437

Fax
248-642-5456

Office Hours

Monday - Thursday
8:00 am - 6:00 pm

Friday
8:00 am - 5:00 pm

Saturday - Sunday
Closed

Walk-In Sick Visits

Monday - Friday
8:00 am - 8:45 am

West Bloomfield

5793 West Maple Road, Suite 153
West Bloomfield, MI 48322-4478

Map & Directions

Phone
248-539-7726

Fax
248-539-7823

Office Hours

Monday - Friday
8:00 am - 5:00 pm

Saturday - Sunday
8:30 am - 12:00 pm
Only sick visits by appointment, no walk-ins. Hours may vary by demand.

Affiliated Hospitals

Our doctors are on staff at Corewell Health William Beaumont University Hospital, Children’s Hospital of Michigan, and Henry Ford West Bloomfield Hospital.

After-Hours Care

If your child’s illness or injury is life threatening, dial 911.

Otherwise, for urgent matters that cannot wait until business hours, please call our answering service at 248-691-8614, and the doctor on call will contact you as soon as possible. While you are waiting for the doctor to return your call, please deactivate any call-blocking features on your phone. For privacy purposes, our doctors block their numbers.

Learn More

Poison Control Hotline
(800) 222-1222

Suicide & Crisis Lifeline
Dial/Text/Chat 988
www.988lifeline.org